Deming, Juran, or Crosby
For this week’s discussion topic, pick one of the following questions (you may answer both if you so wish):
Which quality philosophy—Deming, Juran, or Crosby—do you personally feel more comfortable with? Why?
Study the questions asked in the Baldrige Criteria. Select what you believe are the “top 5” most difficult questions for an organization to answer and justify your reasoning.